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Last updated: 3 October 2026

Delete your TrashTrek account

This page explains how to delete your account in the TrashTrek app (developer: TRASHTREK APP, razvoj sodobnih tehnologij, d.o.o.) and what happens to your data.

1

Delete in the app

  • Open the TrashTrek app and sign in.
  • Tap your profile picture to open your Profile, then tap the settings icon (gear) at the top right.
  • Tap "Delete Account" and confirm. If you signed in more than a few minutes ago, the app asks you to sign in again first, for security.
  • Your account is deleted immediately.
2

Delete without the app

If you no longer have the app, email info@trashtrekapp.com from the email address you registered with, with the subject "Delete account" and your username. We delete the account within 30 days at the latest and confirm by email.

3

What we delete

  • Your sign-in account, email address, username, profile and cover picture, bio, points and statistics, onboarding data (approximate location, interests) and the record of your consents.
  • Data the app keeps only on your device (remembered account, fingerprint login) is removed when you delete in the app; otherwise uninstalling the app removes it.
4

What is kept, and for how long

  • Your approved reports and cleanups stay on the map anonymized: without your username, picture or any link to you, so the map stays useful. If you want these photos removed too, email us.
  • Rejected reports are deleted at the latest 90 days after rejection.
  • Emails you exchanged with us are kept for 2 years after the last message.
  • Analytics data (only if you allowed analytics) contains no name or email address and is deleted after 14 months.
5

Deleting some of your data

  • You can delete individual reports and cleanups without deleting your account: in your Profile, tap the bin icon on a post. You can change or remove your bio and pictures in the profile settings.
  • To delete other data, email info@trashtrekapp.com. See the privacy policy for details.

Have a question?

Write to us and we will get back to you as soon as possible.

info@trashtrekapp.com
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Sofinancira Evropska unija
I Feel Slovenia
Slovenski podjetniški sklad

The investment is co-financed by the Republic of Slovenia and the European Union from the European Regional Development Fund.

Duration: 02/2026 – 04/2028Total budget: 72,000.00 EUREU Co-funding: 61,200.00 EUR