Legal
Last updated: 3 October 2026
Delete your TrashTrek account
This page explains how to delete your account in the TrashTrek app (developer: TRASHTREK APP, razvoj sodobnih tehnologij, d.o.o.) and what happens to your data.
1
Delete in the app
- Open the TrashTrek app and sign in.
- Tap your profile picture to open your Profile, then tap the settings icon (gear) at the top right.
- Tap "Delete Account" and confirm. If you signed in more than a few minutes ago, the app asks you to sign in again first, for security.
- Your account is deleted immediately.
2
Delete without the app
If you no longer have the app, email info@trashtrekapp.com from the email address you registered with, with the subject "Delete account" and your username. We delete the account within 30 days at the latest and confirm by email.
3
What we delete
- Your sign-in account, email address, username, profile and cover picture, bio, points and statistics, onboarding data (approximate location, interests) and the record of your consents.
- Data the app keeps only on your device (remembered account, fingerprint login) is removed when you delete in the app; otherwise uninstalling the app removes it.
4
What is kept, and for how long
- Your approved reports and cleanups stay on the map anonymized: without your username, picture or any link to you, so the map stays useful. If you want these photos removed too, email us.
- Rejected reports are deleted at the latest 90 days after rejection.
- Emails you exchanged with us are kept for 2 years after the last message.
- Analytics data (only if you allowed analytics) contains no name or email address and is deleted after 14 months.
5
Deleting some of your data
- You can delete individual reports and cleanups without deleting your account: in your Profile, tap the bin icon on a post. You can change or remove your bio and pictures in the profile settings.
- To delete other data, email info@trashtrekapp.com. See the privacy policy for details.



